Shipping
(All digital artwork is made to order and fulfilled through our trusted print partner)
Processing Times
Orders are typically processed within 2–5 business days before being dispatched.
Processing times may be longer during busy periods or public holidays.
Shipping
Shipping times vary depending on your location and the shipping method selected at checkout.
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Please note that delivery timeframes are estimates and may be affected by factors outside our control, such as courier delays or customs processing.
Returns & Refunds:
Change of Mind
As each artwork is printed to order, we do not accept returns or offer refunds for change of mind.
Damaged Items
If your order arrives damaged, please contact us within 7 days of receiving your order.
Please include:
Your order number
Clear photographs of the damaged item and packaging
A brief description of the damage
Once we have assessed the issue, we will provide an appropriate solution, which may include a replacement or refund where applicable.
Incorrect Orders
If you receive the wrong item, please contact us as soon as possible. We will arrange a replacement or provide a refund.
Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies your rights under the Australian Consumer Law. If a product has a major fault or does not meet consumer guarantees, you are entitled to the remedies available under Australian Consumer Law.
Contact Us
If you have any questions about shipping, returns, or your order, please contact us via our contact page or email, and we'll be happy to help.